Oh, My God! We understand your frustration.
No worries we will try to find a solution.
First of all, take a screenshot and collect all the information that lets us investigate your technical incident. Also, we are asking for that information as proof that you have really flown.
Raise a case with all the following detail :
Your Windows version
Your simulator name and exact version
Time of the technical incident
Your Flight leg
Your aircraft (mention the addon and the exact version)
Take a screenshot of the issue
Mention the exact scenario performed when the issue happened
Mention how we can reproduce the same issue
Our technical team will investigate and come back to you.
Follow this instruction to raise your ticket: How to raise a support ticket?
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